Withdraw

How to Make a Withdrawal in Pocket Option - How Long Does It Take to Withdraw Money?

Non-trading operations on the platform are presented in the form of many supported payment methods. Among which the main ones are: card payments, bank transfers, electronic wallets, cryptocurrencies, mobile payments.

In accordance with the AML policy, the main conditions are:

  • the need to use exclusively personal funds located on personal accounts
  • withdrawal of funds becomes available only using those payment systems previously used for deposit.
  • In accordance with the AML and KYC policies, withdrawals are available only to fully verified customers
How to Make a Withdrawal in Pocket Option - How Long Does It Take to Withdraw Money?
 

Placing a withdrawal

To place a withdrawal, open the “Finance” section in the left panel and select the “Withdrawal” menu.

Enter the withdrawal amount and choose an available payment method and follow the onscreen instructions to complete your request. Please note that the minimum withdrawal amount is $10.

Specify the receiver account credentials in the “Account number” field.
How to Make a Withdrawal in Pocket Option - How Long Does It Take to Withdraw Money?

Attention: if you withdraw the funds while having an active bonus - it will be deducted from your account balance.

Please keep in mind that for security reasons you can withdraw funds via the same methods that you previously used for depositing into your trading account.
 

Visa/Mastercard withdrawal how-to

On the Finance - Withdrawal page, choose a Visa/Mastercard option from the “Payment Method” box to proceed with your request and follow the onscreen instructions.
How to Make a Withdrawal in Pocket Option - How Long Does It Take to Withdraw Money?
Please note: in certain regions the bank card verification is required prior to using this withdrawal method. See the bank card verification how-to.

Attention: if you withdraw the funds while having an active bonus - it will be deducted from your account balance.

Choose a card, enter the amount and place your withdrawal request. Please note that in certain cases it may take up to 3-7 business days for the bank to process a card payment.


eWallet withdrawal how-to

On the Finance - Withdrawal page, choose an eWallet option from the “Payment Method” box to proceed with your request and follow the onscreen instructions.
How to Make a Withdrawal in Pocket Option - How Long Does It Take to Withdraw Money?

Attention: if you withdraw the funds while having an active bonus - it will be deducted from your account balance.

Choose a payment method, enter the amount and place your withdrawal request.
 

Wire transfer withdrawal how-to

On the Finance - Withdrawal page, choose a wire transfer option from the “payment method” box to proceed with your request and follow the onscreen instructions. Please contact your local bank office for the bank details.
How to Make a Withdrawal in Pocket Option - How Long Does It Take to Withdraw Money?

Attention: if you withdraw the funds while having an active bonus - it will be deducted from your account balance.

Choose a payment method, enter the amount and place your withdrawal request.
 

Cryptocurrency withdrawal how-to

On the Finance - Withdrawal page, choose an cryptocurrency option from the “payment method” box to proceed with your payment and follow the onscreen instructions.
How to Make a Withdrawal in Pocket Option - How Long Does It Take to Withdraw Money?

Attention: if you withdraw the funds while having an active bonus - it will be deducted from your account balance.

Choose a payment method, enter the amount and place your withdrawal request.

Withdrawal processing currency, time and applicable fees

Trading account on our platform is currently available only in USD. However, you can withdraw funds to your account in any currency, depending on the payment method. Most likely the funds will be converted to your account’s currency instantly upon receiving a payment. We do not charge any withdrawal or currency conversion fees. However, the payment system that you use may apply certain fees. Withdrawal requests are processed within 1-3 business days. However, in some cases the withdrawal time can be increased up to 14 business days and you will be notified about it in the support desk.
 

Cancelling a withdrawal request

You can cancel a withdrawal request before the status is changed to “Complete”. To do so, open the Finance History page and switch to the “Withdrawals” view.
How to Make a Withdrawal in Pocket Option - How Long Does It Take to Withdraw Money?
Find the pending withdrawal and click on the Cancel button to dismiss the withdrawal request and retrieve funds on your balance.


Changing the payment account details

Please note that you can withdraw funds via the methods that you previously used for depositing into your trading account. If there is a situation when you can no longer receive funds to the previously used payment account details, feel free to contact the Support desk in order to approve new withdrawal credentials.
How to Make a Withdrawal in Pocket Option - How Long Does It Take to Withdraw Money?


Withdrawal troubleshooting

If you have made a mistake or entered incorrect information, you can cancel the withdrawal request and place a new one afterwards. See the Cancelling a withdrawal request section.

In accordance with the AML and KYC policies, withdrawals are available only to fully verified customers. If your withdrawal is cancelled by the Manager please check the support desk request to find the information on how to complete the necessary verification steps.

In certain situations when the payment can not be sent to the chosen payment, financial specialist will request an alternative withdrawal method via support desk.

If you did not receive a payment to the specified account within a few business days, contact the Support desk to clarify the status of your transfer.
How to Make a Withdrawal in Pocket Option - How Long Does It Take to Withdraw Money?
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6 Comments

Kheto Evans
Kheto Evans

Hello guys I in South Africa 🇿🇦I deposit money 💰using card but when I want to withdraw they say I should use another method to withdraw and I don"t have another method. The platform is good 👍but fixed the withdrawal method for card processing

reply
Pocket Option Blog
Pocket Option Blog

Hello,
Please refer here
pocketoptionblog.com/contact-support
Also please provide details of the problem you are having here
[email protected]
for the best support,
Best regards,

reply
Lungi
Lungi

I have the same issue. Was yours resolved?

reply
Stanley Nyambe
Stanley Nyambe

Dear Sir/Madam

I am from Namibia interested to Trade with Pocket option and I Would like to use Coinbase services to Fund my Pocket Option Account and Withdraw. But i cant Verify My ID

Nyambe Stanley

reply
Kenyi Dennis
Kenyi Dennis

Hi there, I am from South Sudan and would like to use my debit card but the Card verification part on my profile is inactive. Does it mean I can not use my card on pocket option?

reply
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