How to Trade at Pocket Option for Beginners

How to Trade at Pocket Option for Beginners
If you’re new to Digital Options, be sure to visit our blog - your one-stop guide to learn all about Digital Options. We take you through step-by-step on how to register and verify your Pocket Option account, deposit money, get a profit in the digital options market, and withdraw your money on Pocket Option by following these steps:


How to Create a Pocket Option account

Start Pocket Option Trading with 1 Click

Trade with Pocket Option is really easy by clicking on the “START IN ONE CLICK” button.
How to Trade at Pocket Option for Beginners
Click "Demo Account" to start trading with $10,000 in Demo Account.
How to Trade at Pocket Option for Beginners

It will redirect you to the demo trading page.

How to Trade at Pocket Option for Beginners
In order to continue using the account, save trading results and can trade on a real account. Click "Registration" to create a Pocket Option account.
How to Trade at Pocket Option for Beginners
There are three available options: create an account using your Facebook account, Google account, or email address as below. All you need is to choose any suitable method and create a password.


How to Create a new Pocket Option account using Facebook

In order to start trading with Pocket Option, you just need to complete the simple registration process by clicking on "Registration" in the upper right corner page.

1. Click on the Facebook button.
How to Trade at Pocket Option for Beginners
2. Facebook login window will be opened, where you will need to enter the email address that you used to register on Facebook.

3. Enter the password from your Facebook account.

4. Click on “Log In”.
How to Trade at Pocket Option for Beginners
Once you’ve clicked on the “Log in” button, Pocket Option request access to Your name, profile picture, and email address. Click Continue...
How to Trade at Pocket Option for Beginners
After that, you will be automatically redirected to the Pocket Option platform.

If you want to use a Demo Account, click "Trading" and "Quick Trading Demo Account".
How to Trade at Pocket Option for Beginners
Now you have $1,000 in your Demo Account.

A demo account is a tool for you to get familiar with the platform, practice your trading skills on different assets, and try out new mechanics on a real-time chart without risks.

We recommend using demo trading for practice before making a real deposit. Please remember more practice and have more chances to make real money with Pocket Option.
How to Trade at Pocket Option for Beginners
You can also trade on a Real account, click "Trading" and "Quick Trading Real Account".
How to Trade at Pocket Option for Beginners
To start Live trading you have to make an investment in your account (Minimum investment amount is $5).
How to Deposit Money on Pocket Option

How to Create a new Pocket Option account using Google

1. You have the option to register your account using your personal Google account and you can do that in just a few simple steps:
How to Trade at Pocket Option for Beginners
2. In the newly opened window enter your phone number or email and click "Next".
How to Trade at Pocket Option for Beginners
3. Then enter the password for your Google account and click “Next”.
How to Trade at Pocket Option for Beginners
After that, you will be taken to your personal Pocket Option account.
 

How to Create a new Pocket Option account using Email

Moreover, you can register manually by entering the data required for registration.
How to Trade at Pocket Option for Beginners
2. Fill in the necessary information and click "SIGN UP"
  1. Enter a valid email address.
  2. Create a strong password.
  3. Read and accept the agreement.
How to Trade at Pocket Option for Beginners
Pocket Option will send a confirmation mail to your email address. Click the link in that mail to activate your account. So, you will finish registering and activating your account.
How to Trade at Pocket Option for Beginners
Congratulation! You have registered successfully and your email is verified.
How to Trade at Pocket Option for Beginners


Create a new Pocket Option account on Mobile Web

Open up your browser on your mobile device. After that, visit the website of the broker.

Click "Menu" in the upper left corner.
How to Trade at Pocket Option for Beginners
Click the "REGISTRATION" button.
How to Trade at Pocket Option for Beginners
At this step we still enter the data: email, password, accept the "Agreement" and click "SIGN UP".
How to Trade at Pocket Option for Beginners
Now you are able to trade from the mobile web version of the platform. The mobile web version of the trading platform is exactly the same as the regular web version of it. Consequently, there won’t be any problems with trading and transferring funds.

You have $1,000 in Demo Account.
How to Trade at Pocket Option for Beginners

Create a new account on Pocket Option App iOS

Pocket Option trading app is considered to be the best app for online trading.

You will need to download the Pocket Option app from App Store or here. Simply search for “PO Trade” and download it on your iPhone or iPad.
How to Trade at Pocket Option for Beginners
Open the downloaded app. Now all you need to do to start trading is to register your account. Tap the "Registration". 
How to Trade at Pocket Option for Beginners
  1. Enter a valid email address.
  2. Create a strong password.
  3. Check the agreement and click "SIGN UP".
How to Trade at Pocket Option for Beginners
Congratulation! your registration is finished, click "Cancel" If you want to trade with a Demo Account first.
How to Trade at Pocket Option for Beginners
How to Trade at Pocket Option for Beginners
Choose "Demo account" to start trading with $1000 in balance.
How to Trade at Pocket Option for Beginners
How to Trade at Pocket Option for Beginners
Once you’re ready to start trading with real funds, you can switch to a real account and deposit your money. 
How to Trade at Pocket Option for Beginners


Create a new account on Pocket Option App Android

If you have an Android mobile device you need to download the Pocket Option app from Google Play or here. Simply search for “Pocket Option Broker” and install it on your device.
How to Trade at Pocket Option for Beginners
Click "Registration" to create a new Pocket Option account.
How to Trade at Pocket Option for Beginners
Enter the data required for the registration:
  1. Enter a valid email address.
  2. Create a strong password.
  3. Check the agreement and click "SIGN UP".
How to Trade at Pocket Option for Beginners
Congratulation! You have registered successfully, click "Deposit" to trade with the Real account.
How to Trade at Pocket Option for Beginners
Choose a suitable deposit method for you.
How to Trade at Pocket Option for Beginners
Click "Cancel" for trading with Demo Account.
How to Trade at Pocket Option for Beginners
How to Trade at Pocket Option for Beginners
Click Demo account.
How to Trade at Pocket Option for Beginners
You have $1,000 in your Demo Account.
How to Trade at Pocket Option for Beginners


How to switch from a Demo to a Real account

To switch between your accounts, follow these steps:

1. Click on your Demo account at the top of the platform.
How to Trade at Pocket Option for Beginners
2. Click “Live Account”.
How to Trade at Pocket Option for Beginners
How to make a Deposit into Pocket Option
After making a deposit successfully, you can trade with the Real account. 
 

How to Verify Pocket Option account

Verification of user data is a mandatory procedure in accordance with the requirements of the KYC policy (Know Your Customer) as well as international anti-money laundering rules (Anti Money Laundering).

By providing brokerage services to our traders, we are obliged to identify users and monitor financial activity. The basic identification criteria in the system are verification of the identity, residential address of the client and email confirmation.


Email address verification

Once you’ve signed up, you will receive a confirmation email (a message from Pocket Option) which includes a link that you need to click to verify your email address.

If you haven’t received the email right away, open your Profile by clicking "Profile" and then click "PROFILE".
How to Trade at Pocket Option for Beginners
And in the “Identity info” block click on the “Resend” button to send another confirmation email.
How to Trade at Pocket Option for Beginners
If you do not receive a confirmation email from us at all, send a message to [email protected] from your email address used on the platform and we will confirm your email manually.


Identity verification

The Verification process starts once you fill in Identity and Address information in your Profile and upload the required documents.

Open the Profile page and locate the Identity status and Address status sections.

Attention: Please note, you need to enter all the personal and address information in the Identity status and Address status sections prior to uploading documents.

For identity verification we accept a scan/photo image of the passport, local ID card (both sides), drivers license (both sides). Click or drop the images in the corresponding sections of your profile.
How to Trade at Pocket Option for Beginners
The document image must be colored, uncropped (all the edges of the document must be visible), and in high resolution (all information must be clearly visible).
Example:
How to Trade at Pocket Option for Beginners
How to Trade at Pocket Option for Beginners
Verification request will be created once you upload the images. You can track the progress of your verification in the appropriate support ticket, where a specialist will reply.

Address verification

Verification process starts once you fill in Identity and Address information in your Profile and upload the required documents.

Open the Profile page and locate the Identity status and Address status sections.

Attention: Please note, you need to enter all the personal and address information in the Identity status and Address status sections prior to uploading documents.

All fields must be completed (except the “address line 2” which is optional). For address verification we accept paper-issued proof of address document issued in the account holder’s name and address not more than 3 months ago (utility bill, bank statement, address certificate). Click or drop the images in the corresponding sections of your profile.
How to Trade at Pocket Option for Beginners
The document image must be color, high-resolution and uncropped (all the edges of the document are clearly visible and uncropped).

Example:
How to Trade at Pocket Option for Beginners
Verification request will be created once you upload the images. You can track the progress of your verification in the appropriate support ticket, where a specialist will reply.


Bank card verification

Card verification becomes available upon requesting a withdrawal with this method.

After the withdrawal request is created open the Profile page and locate the "Credit/Debit Card verification" section.
How to Trade at Pocket Option for Beginners
For bank card verification you need to upload scanned images (photos) of the front and back sides of your card to the corresponding sections of your Profile (Credit/Debit Card verification). On the front side, please cover all digits except the first and last 4 digits. On the back of the card, cover the CVV code and make sure the card is signed.

Example:
How to Trade at Pocket Option for Beginners
A verification request will be created after the process is initiated. You can use that request to track the verification progress or to contact our support team for help.

Deposit money into your Pocket Option account

A deposit or a trading account top-up is available in a variety of ways. The main accessibility criterion is the client’s region, as well as the current settings for accepting payments on the platform.

To make a deposit, open the “Finance” section in the left panel and select the “Deposit” menu.
How to Trade at Pocket Option for Beginners
Choose a convenient payment method and follow the onscreen instructions to complete your payment. Please note that the minimum deposit amount varies depending on the chosen method as well as your region. Some payment methods require full account verification.

Your deposit amount can increase your profile level accordingly. Click on the "Сompare" button to view the additional features of a higher profile level.
How to Trade at Pocket Option for Beginners

Attention: Please note that for security reasons withdrawal is available only via the same payment methods which were previously used for deposits.


Visa/Mastercard

This article will guide you through deposits between bank cards and your trading accounts.

It may be available in several currencies depending on the region. However, the balance of your trading account will be funded in USD (currency conversion is applied).
 

Attention: For certain countries and regions the Visa/Mastercard deposit method requires a full account verification before usage. The minimum deposit amount also varies.

How to Trade at Pocket Option for Beginners
After clicking "Continue", it will redirect you to a new page to enter your card.
How to Trade at Pocket Option for Beginners
Once the payment is completed, it will take a few moments to appear on your trading account balance.


Bank Transfer

A bank transfer is a transaction that moves money from one bank account to another, We guide you on how to transfer money to a Pocket Option account.

On the Finance - Deposit page, choose a wire transfer to proceed with your payment.

Enter the required bank information and on the next step, you will receive an invoice. Pay the invoice using your bank account to complete the deposit.
 

Attention: For certain countries and regions, the Bank Wire deposit method requires full account verification. The minimum deposit amount also varies.

Attention: It may take a few business days for the transfer to be received by our bank. Once the funds have been received, your account balance will be updated.

How to Trade at Pocket Option for Beginners
After clicking "Continue", it will redirect you to a new page. Enter your account to log in to your bank.

How to Trade at Pocket Option for Beginners

E-payment

Follow the on-screen instructions to complete your payment. Most payments are processed instantly. Otherwise, you may have to specify the transaction ID in a support request.
 

Attention: For certain countries and regions, the e-Wallet deposit method requires full account verification. The minimum deposit amount also varies.

How to Trade at Pocket Option for Beginners
After clicking "Continue", it will redirect you to a new page to enter the email address, and password of your Advcash account and click on the “LOG IN TO ADV” button.
How to Trade at Pocket Option for Beginners
Once the payment is completed, it will take a few moments to appear on your trading account balance.


Cryptocurrencies

We accept deposits in cryptocurrencies to make your trading journey more efficient. For that reason, let us explain to you how you can do it

Open the “Finance” section in the left panel and select the “Deposit” menu.

How to Trade at Pocket Option for Beginners
Choose the Crypto you want to deposit.
How to Trade at Pocket Option for Beginners
Enter the amount, choose your gift for deposit, and click "Continue".
How to Trade at Pocket Option for Beginners
After clicking "Continue", you will see the amount and address to deposit to Pocket Option. Copy and paste this information into the platform you want to withdraw from.
How to Trade at Pocket Option for Beginners
Go to History to check your latest Deposit.
How to Trade at Pocket Option for Beginners

Attention: if your cryptocurrency deposit is not processed instantly, contact the Support service and provide the transaction ID hash in the text form or attach a url-link to your transfer in the block explorer.


How to Trade Digital Options on Pocket Option


Placing a trading order

The trading panel allows you to adjust settings such as the purchase time and the trade amount. That’s where you place a trade trying to predict whether the price will go up (the green button) or down (the red button).

Choose assets
You can choose among over a hundred assets available on the platform, such as currency pairs, cryptocurrencies, commodities, and stocks.

Choosing an asset by category
How to Trade at Pocket Option for Beginners
Or use an instant search to find a necessary asset: simply start typing in the asset name
How to Trade at Pocket Option for Beginners
You can favorite any currency pair/cryptocurrency/commodity and stock for quick access. Frequently used assets can be marked with stars and will appear in a quick access bar at the top of the screen.
How to Trade at Pocket Option for Beginners
The percentage next to the asset determines its profitability. The higher the percentage – the higher your profit in case of success.

Example. If a $10 trade with a profitability of 80% closes with a positive outcome, $18 will be credited to your balance. $10 is your investment, and $8 is a profit.


Setting the Digital Trading purchase time
To choose the purchase time while in Digital Trading, click on the "Purchase time" menu (as in the example) on the trading panel and select the preferred option.

Please note that a trades expiration time in Digital trading is the purchase time + 30 seconds. You can always see when your trade will close on the chart — it’s a vertical line "Time until expiration" with a timer.
How to Trade at Pocket Option for Beginners
Setting the Quick Trading purchase time
To choose the purchase time while in Digital Trading, click on the "Expiration time" menu (as in the example) on the trading panel and set the required time.
How to Trade at Pocket Option for Beginners
Changing the trade amount
You can change the trade amount by clicking on "-" and "+" in the "Trade amount" section of the trading panel.

You can also click on the current amount which will allow you to type in the required amount manually, or multiply/divide it.
How to Trade at Pocket Option for Beginners
Strike price settings
Strike price allows you to place a trade at a price that is higher or lower than the current market price with the respective change in the payout percentage. This option can be enabled at the trading panel before making a trade.

Risk and potential payout rates depend on how much the difference is between the market price and the strike price. This way, you not only predict the price movement but also indicate the price level that should be reached.

To enable or disable the strike price, use the corresponding switch in the lower trading panel above the market price.
 

Attention: When the strike price is enabled your trading orders will be placed above or below the current market place due to the nature of this feature. Please do not be confused with the regular trade orders which are always placed at the market prices.

Attention: Strike prices are only available for Digital Trading.

How to Trade at Pocket Option for Beginners
Analyze the price movement on the chart and make your forecast
Choose Up (Green) or Down (Red) options depending on your forecast. If you expect the price to go up, press "Up" and if you think the price to go down, press "Down"
How to Trade at Pocket Option for Beginners
Trade order results
Once a trader order is closed (time until expiration is reached), the result is marked accordingly as correct or incorrect.

In the event of the correct forecast
You receive a profit — the overall payout containing the originally invested amount as well as the trade profit which depends on the established parameters of the asset at the time of the order placement.

In the event of a correct forecast
The originally invested amount at the time of the order placement remains withheld from the trading account balance.


Cancelling an open trade
To cancel a trade before its expiration, go to the "Trades" section in the right panel of the trading interface. There you can see all trades that are currently in progress and you need to click on the "Close" button next to a specific trade.
 

Attention: The trade can be canceled only within the first few seconds once the trade order has been placed.

How to Trade at Pocket Option for Beginners

Placing an express trade

Express trade is a composite forecast based on several events across several trading assets. A won express trade grants a payout of more than 100%! When you activate the express trading mode, each click on the green or red button will add your forecast to the express trade. The payouts of all forecasts within an express trade are multiplied, thus making it possible to get a much higher profit compared to the use of a single Quick or Digital trade.

To access Express trading, locate the "Express" button on the right-side panel of the trading interface.
How to Trade at Pocket Option for Beginners
Choose an asset type by clicking on the appropriate tab (1) and then make at least two forecasts on various assets (2) to place an Express trade.


Viewing opened express orders
To see your active Express orders click on the "Express" button on the right-side panel of the trading interface and select the "Opened" tab.
How to Trade at Pocket Option for Beginners
Viewing closed express orders
To see your closed Express orders click on the "Express" button on the right-side panel of the trading interface and select the "Closed" tab.
How to Trade at Pocket Option for Beginners

Monitoring your trades

Active trading sessions can be viewed without leaving the trading interface and without switching to another page. In the right menu, find the "Trades" button and click to display a pop-up menu with information on transactions for the current session.

Open trades display
To see the open trades, go to the "Trades" section in the right panel of the trading interface. There will be displayed all trades that are currently in progress.

Closed trades display
Closed trades for the trading session can be found in the "Trades" section (the right panel of the trading interface).
How to Trade at Pocket Option for Beginners
To view the history of live trades, click on the "More" button in this section and you will be redirected to your trading history.
How to Trade at Pocket Option for Beginners

Pending trades

Pending trade is a feature that allows you to place trades at a specified time in the future or when the asset price reaches a speсific level. In other words, your trade will be placed once the specified parameters are met. You can also close a pending trade before it is placed without any loss.

Placing a "By the time" trade order
To place a pending order that is executed "By the time" (at a specified time), you have to:
  • Select an asset.
  • Click on the clock and set the date and time when you want the trade to be placed.
  • Set the minimum payout percentage (Note that if the actual payout percentage will be lower than the one youve set, the order will not be opened).
  • Choose the timeframe.
  • Type in the trade amount.
  • After you have set all the parameters, choose if you want to place a put or call option.
How to Trade at Pocket Option for Beginners
A pending trade will be created and you can track it in the "Current" tab.

Please note that you should have enough balance at the time of the pending trade order execution, otherwise it will not be placed. If you want to cancel a pending trade, click "X" on the right.


Placing a "By the asset price" trade order
To place a pending trade that is executed "By the asset price", you have to:
  • Select an asset.
  • Set the required open price and payout percentage. If the actual payout percentage is lower than the one youve set, the pending bet will not be placed.
  • Choose the timeframe and the trade amount.
  • Choose if you want to place a put or a call option.
How to Trade at Pocket Option for Beginners
A pending trade will be created and you can track it in the "Current" tab.

Please note that you should have enough balance at the time of the pending trade order execution, otherwise it will not be placed. If you want to cancel a pending trade, click "X" on the right.
 

Attention: A pending trade executed "By the asset price" opens with the next tick after the specified price level is reached.


Cancelling a pending trade order
If you want to cancel a pending trade, click on the "X" button on the current pending orders tab.
How to Trade at Pocket Option for Beginners

Withdraw money from your Pocket Option account

Navigate to the "Finance" - "Withdrawal" page.

Enter the withdrawal amount, choose an available payment method, and follow the onscreen instructions to complete your request. Please note that the minimum withdrawal amount may vary depending on the withdrawal method.

Specify the receiver account credentials in the "Account Number" field.
How to Trade at Pocket Option for Beginners

Attention: if you create a withdrawal request while having an active bonus, it will be deducted from your account balance.


Visa/Mastercard

On the Finance - Withdrawal page, choose a Visa/Mastercard option from the “Payment Method” box to proceed with your request and follow the onscreen instructions.

Please note: in certain regions, bank card verification is required prior to using this withdrawal method. See the bank card verification how-to.
 

Attention: if you create a withdrawal request while having an active bonus, it will be deducted from your account balance.


Choose a card, enter the amount, and create the withdrawal request. Please note that in certain cases it may take up to 3-7 business days for the bank to process a card payment.
How to Trade at Pocket Option for Beginners
After clicking Continue, you will see the notification that your request has been queued.
How to Trade at Pocket Option for Beginners
You can go to History to check your latest withdrawals.
 

Bank Transfer

With the simplicity of bank transfers, it is convenient to withdraw funds from your Pocket Option trading accounts. 

On the Finance - Withdrawal page, choose a bank transfer option from the “payment method” box to proceed with your request and follow the onscreen instructions. Please contact your local bank office for the bank details.

Choose "Bank Transfer" enter the amount, and place your withdrawal request.
How to Trade at Pocket Option for Beginners
After Clicking Continue, you will see the notification that your request has been queued.
How to Trade at Pocket Option for Beginners

Attention: if you create a withdrawal request while having an active bonus, it will be deducted from your account balance.

You can go to History to check your latest withdrawals.

E-Payments

E-payments are an electronic payment method popular for instant and secure transactions worldwide. You can use this payment method to withdraw your Pocket Option account absolutely commission-free.

On the Finance - Withdrawal page, choose an eWallet option from the “Payment Method” box to proceed with your request and follow the onscreen instructions.

Choose a payment method, enter the amount, and create the withdrawal request.
How to Trade at Pocket Option for Beginners
After clicking Continue, you will see the notification that your request has been queued.
How to Trade at Pocket Option for Beginners

Attention: if you create a withdrawal request while having an active bonus, it will be deducted from your account balance.


You can go to History to check your latest withdrawals.
 

Cryptocurrencies

Would you like to withdraw with your trading accounts in bitcoin? This article will show you how. You will need to have a personal Bitcoin wallet to withdraw to.

On the Finance - Withdrawal page, choose a cryptocurrency option from the “payment method” box to proceed with your payment and follow the onscreen instructions.

Choose "Bitcoin", enter the amount and Bitcoin address you want to withdraw.
How to Trade at Pocket Option for Beginners
After clicking Continue, you will see the notification that your request has been queued.
How to Trade at Pocket Option for Beginners
You can go to History to check your latest withdrawals.
How to Trade at Pocket Option for Beginners

Frequently Asked Questions (FAQ)


Deposit


Deposit processing currency, time and applicable fees

The trading account on our platform is currently available only in USD. However, you can top-up your account in any currency, depending on the payment method. Funds will be converted automatically. We do not charge any deposit or currency conversion fees. However, the payment system that you use may apply certain fees.
How to Trade at Pocket Option for Beginners

Applying a deposit bonus promo code

To apply a promo code and receive a deposit bonus, you have to paste it into the promo code box on the deposit page.

The deposit bonus terms and conditions will appear on the screen.
How to Trade at Pocket Option for Beginners
Complete your payment and the deposit bonus will be added to the deposit amount.


Choosing a chest with trading advantages

Depending on the deposit amount, you can choose a chest that will give you a random assortment of trading advantages.

Choose a payment method first and on the next page, you will have a selection of available Chests options.
How to Trade at Pocket Option for Beginners
If the deposited amount is more or equal to the specified in the Chest requirements, you will receive a gift automatically. Chest conditions can be viewed by selecting a chest.


Deposit troubleshooting

If your deposit has not been processed right away, navigate to the appropriate section of our Support Service, submit a new support request and provide the information required in the form.
How to Trade at Pocket Option for Beginners
We will investigate your payment and complete it as soon as possible.


Trading


Differences between Digital and Quick Trading

Digital Trading is the conventional type of trade order. Trader indicates one of the fixed timeframes for "time until purchase" (M1, M5, M30, H1, etc.) and places a trade within this timeframe. There is a half-minute "corridor" on the chart consisting of two vertical lines — "time until purchase" (depending on the specified timeframe) and "time until expiration" ("time until purchase" + 30 seconds).

Thus, digital trading is always conducted with a fixed order closing time, which is exactly at the beginning of each minute.
How to Trade at Pocket Option for Beginners
Quick trading, on the other hand, makes it possible to set exact expiration time and allows you to utilize short timeframes, starting from 30 seconds before expiration.

When placing a trade order in quick trading mode, you will see only one vertical line on the chart — "expiration time" of the trade order, which directly depends on the specified timeframe in the trading panel. In other words, it is a simpler and faster trading mode.
How to Trade at Pocket Option for Beginners

Switching between Digital and Quick Trading

You can always switch between these types of trading by clicking on the "Trading" button on the left control panel, or by clicking on the flag or clock symbol underneath the timeframe menu on the trading panel.
How to Trade at Pocket Option for Beginners
Switching between Digital and Quick Trading by clicking on the "Trading" button
How to Trade at Pocket Option for Beginners
Switching between Digital and Quick Trading by clicking on the flag


Copying trades of other users from the chart

When trades of other users are displayed, you can copy them right from the chart within 10 seconds after they have appeared. The trade will be copied in the same amount provided that you have enough funds on your trading account balance.

Click on the most recent trade that you are interested in and copy it from the chart.
How to Trade at Pocket Option for Beginners

Withdrawal


Withdrawal processing currency, time and applicable fees

Trading accounts on our platform are currently available only in USD. However, you can withdraw funds to your account in any currency, depending on the payment method. Most likely the funds will be converted to your account’s currency instantly upon receiving payment. We do not charge any withdrawal or currency conversion fees. However, the payment system that you use may apply certain fees. Withdrawal requests are processed within 1-3 business days. However, in some cases, the withdrawal time can be increased up to 14 business days and you will be notified about it at the support desk.


Cancelling a withdrawal request

You can cancel a withdrawal request before the status is changed to “Complete”. To do so, open the Finance History page and switch to the “Withdrawals” view.
How to Trade at Pocket Option for Beginners
Find the pending withdrawal and click on the Cancel button to dismiss the withdrawal request and retrieve funds on your balance.


Changing the payment account details

Please note that you can withdraw funds via the methods that you previously used for depositing into your trading account. If there is a situation when you can no longer receive funds to the previously used payment account details, feel free to contact the Support desk in order to approve new withdrawal credentials.
How to Trade at Pocket Option for Beginners

Withdrawal troubleshooting

If you have made a mistake or entered incorrect information, you can cancel the withdrawal request and place a new one afterward. See the Cancelling a withdrawal request section.

In accordance with the AML and KYC policies, withdrawals are available only to fully verified customers. If your withdrawal was cancelled by a Manager, there will be a new support request where you will be able to find the reason for the cancellation.

In certain situations when the payment can not be sent to the chosen payment, a financial specialist will request an alternative withdrawal method via the support desk.

If you did not receive a payment to the specified account within a few business days, contact the Support desk to clarify the status of your transfer.
How to Trade at Pocket Option for Beginners

Adding a new card for withdrawals

Upon completing the requested card verification, you can add new cards to your account. To add a new card, simply navigate to Help - Support Service and create a new support request in the appropriate section.
How to Trade at Pocket Option for Beginners
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