How to Withdraw and Make a Deposit Money on Pocket Option

How to Withdraw from Pocket Option

Navigate to the "Finance" - "Withdrawal" page.

Enter the withdrawal amount, choose an available payment method, and follow the onscreen instructions to complete your request. Please note that the minimum withdrawal amount may vary depending on the withdrawal method.

Specify the receiver account credentials in the "Account Number" field.

Attention: if you create a withdrawal request while having an active bonus, it will be deducted from your account balance.

Withdraw from Pocket Option using Bank Transfer

Find out how you can use bank transfers to withdraw funds with your Pocket Option trading account.

On the Finance - Withdrawal page, choose a bank transfer option from the “payment method” box to proceed with your request and follow the onscreen instructions. Please contact your local bank office for the bank details.

Choose a payment method, enter the amount, and place your withdrawal request.

After clicking Continue, you will see the notification that your request has been queued.

Attention: if you create a withdrawal request while having an active bonus, it will be deducted from your account balance.

You can go to History to check your latest withdrawals.
 

Withdraw from Pocket Option using Visa/Mastercard

On the Finance - Withdrawal page, choose a Visa/Mastercard option from the “Payment Method” box to proceed with your request and follow the onscreen instructions.

Please note: in certain regions, bank card verification is required prior to using this withdrawal method. See the bank card verification how-to.
 

Attention: if you create a withdrawal request while having an active bonus, it will be deducted from your account balance.

Choose a card, enter the amount, and create the withdrawal request. Please note that in certain cases it may take up to 3-7 business days for the bank to process a card payment.

After clicking Continue, you will see the notification that your request has been queued.

You can go to History to check your latest withdrawals.

Withdraw from Pocket Option using E-Payment

Electronic payments are growing to be exceedingly popular because of their speed and convenience to the user. Cashless payments save time and are also very easy to perform. Below is the tutorial for withdrawing via E-payments.

On the Finance - Withdrawal page, choose an eWallet option from the “Payment Method” box to proceed with your request and follow the onscreen instructions.

Choose a payment method, enter the amount, and create the withdrawal request.

After clicking Continue, you will see the notification that your request has been queued.

Attention: if you create a withdrawal request while having an active bonus, it will be deducted from your account balance.

You can go to History to check your latest withdrawals.
 

Withdraw from Pocket Option using Cryptocurrency

Cryptocurrency withdrawals are available 24/7 at Pocket Option. In this article, we’ll show you how you can withdraw bitcoin from Pocket Option to your personal Bitcoin wallet.

On the Finance - Withdrawal page, choose a cryptocurrency option from the “payment method” box to proceed with your payment and follow the onscreen instructions.

Choose "Bitcoin", enter the amount and Bitcoin address you want to withdraw.

After clicking Continue, you will see the notification that your request has been queued.

You can go to History to check your latest withdrawals.

Frequently Asked Questions (FAQ)

Withdrawal processing currency, time and applicable fees

Trading accounts on our platform are currently available only in USD. However, you can withdraw funds to your account in any currency, depending on the payment method. Most likely the funds will be converted to your account’s currency instantly upon receiving payment. We do not charge any withdrawal or currency conversion fees. However, the payment system that you use may apply certain fees. Withdrawal requests are processed within 1-3 business days. However, in some cases, the withdrawal time can be increased up to 14 business days and you will be notified about it at the support desk.
 

Adding a new card for withdrawals

Upon completing the requested card verification, you can add new cards to your account. To add a new card, simply navigate to Help - Support Service and create a new support request in the appropriate section.

Cancelling a withdrawal request

You can cancel a withdrawal request before the status is changed to “Complete”. To do so, open the Finance History page and switch to the “Withdrawals” view.

Find the pending withdrawal and click on the Cancel button to dismiss the withdrawal request and retrieve funds on your balance.

Changing the payment account details

Please note that you can withdraw funds via the methods that you previously used for depositing into your trading account. If there is a situation when you can no longer receive funds to the previously used payment account details, feel free to contact the Support desk in order to approve new withdrawal credentials.

Withdrawal troubleshooting

If you have made a mistake or entered incorrect information, you can cancel the withdrawal request and place a new one afterward. See the Cancelling a withdrawal request section.

In accordance with the AML and KYC policies, withdrawals are available only to fully verified customers. If your withdrawal was cancelled by a Manager, there will be a new support request where you will be able to find the reason for the cancellation.

In certain situations when the payment can not be sent to the chosen payment, a financial specialist will request an alternative withdrawal method via the support desk.

If you did not receive a payment to the specified account within a few business days, contact the Support desk to clarify the status of your transfer.

How to Deposit Money on Pocket Option

A deposit or a trading account top-up is available in a variety of ways. The main accessibility criterion is the client’s region, as well as the current settings for accepting payments on the platform.

To make a deposit, open the “Finance” section in the left panel and select the “Deposit” menu.

Choose a convenient payment method and follow the onscreen instructions to complete your payment. Please note that the minimum deposit amount varies depending on the chosen method as well as your region. Some payment methods require full account verification.

Your deposit amount can increase your profile level accordingly. Click on the "Сompare" button to view the additional features of a higher profile level.

Attention: Please note that for security reasons withdrawal is available only via the same payment methods which were previously used for deposits.

Deposit on Pocket Option using Bank Transfer

You can top up your Pocket Option account for free with a bank transfer. On the Finance - Deposit page, choose a wire transfer to proceed with your payment.

Enter the required bank information and in the next step, you will receive an invoice. Pay the invoice using your bank account to complete the deposit.
 

Attention: For certain countries and regions, the Bank Wire deposit method requires full account verification. The minimum deposit amount also varies.

Attention: It may take a few business days for the transfer to be received by our bank. Once the funds have been received, your account balance will be updated.

After clicking "Continue", it will redirect you to a new page. Enter your account to log in to your bank.

Deposit on Pocket Option using Visa/Mastercard

If you’re making your first deposit to Pocket Option, try sending a small amount of money first to familiarize yourself with the process and make sure that everything works correctly.

It may be available in several currencies depending on the region. However, the balance of your trading account will be funded in USD (currency conversion is applied).
 

Attention: For certain countries and regions the Visa/Mastercard deposit method requires a full account verification before usage. The minimum deposit amount also varies.

After clicking "Continue", it will redirect you to a new page to enter your card.

Once the payment is completed, it will take a few moments to appear on your trading account balance.
 

Deposit on Pocket Option using E-payments

Topping up your Pocket Option account takes only a few taps:

Follow the on-screen instructions to complete your payment. Most payments are processed instantly. Otherwise, you may have to specify the transaction ID in a support request.
 

Attention: For certain countries and regions, the eWallet deposit method requires full account verification. The minimum deposit amount also varies.

After clicking "Continue", it will redirect you to a new page to enter the email address, and password of your Advcash account and click on the “LOG IN TO ADV” button.

Once the payment is completed, it will take a few moments to appear on your trading account balance.

Deposit on Pocket Option using Cryptocurrencies

Before you top up your funds on Pocket Option, please keep in mind that Pocket Option currently supports the following cryptocurrencies:

Choose the Crypto Currency you want to deposit.

Enter the amount, choose your gift for deposit and click "Continue".

After clicking "Continue", you will see the amount and address to deposit to Pocket Option. Copy and paste these information into the platform you want to withdraw from.

Go to History to check your latest Deposit.

Attention: if your cryptocurrency deposit is not processed instantly, contact the Support service and provide the transaction ID hash in the text form or attach a url-link to your transfer in the block explorer.

Frequently Asked Questions (FAQ)

Deposit processing currency, time, and applicable fees

The trading account on our platform is currently available only in USD. However, you can top-up your account in any currency, depending on the payment method. Funds will be converted automatically. We do not charge any deposit or currency conversion fees. However, the payment system that you use may apply certain fees.

Applying a deposit bonus promo code

To apply a promo code and receive a deposit bonus, you have to paste it into the promo code box on the deposit page.

The deposit bonus terms and conditions will appear on the screen.

Complete your payment and the deposit bonus will be added to the deposit amount.

Choosing a chest with trading advantages

Depending on the deposit amount, you can choose a chest that will give you a random assortment of trading advantages.

Choose a payment method first and on the next page, you will have a selection of available Chests options.

If the deposited amount is more or equal to the specified in the Chest requirements, you will receive a gift automatically. Chest conditions can be viewed by selecting a chest.

Deposit troubleshooting

If your deposit has not been processed right away, navigate to the appropriate section of our Support Service, submit a new support request and provide the information required in the form.

We will investigate your payment and complete it as soon as possible.